Collection and Recovery
HCFMA's comprehensive collection department specializes in the recovery of healthcare accounts receivable. HCFMA's professional team of collection specialists has the ability to recover third party receivables that have aged up to six years. HCFMA's approach gives our collection specialists the tools needed to settle insurance claims efficiently, effectively and in many cases, in bulk.
HCFMA's approach is not to simply download client data and start calling payors, as most companies do. We analyze the receivables portfolio to determine where the problems lie and attack those problems. We can rebill, arbitrate or litigate where necessary and of course, follow up by telephone and written and electronic reminders. We can also work as consultants to our clients, analyzing the clinical and financial records, strategizing the most expedient approaches to clean up aged accounts while assisting the in house staff in preventing unnecessary delays and denials with current accounts. When necessary, HCFMA provides written appeals, to achieve optimal results, in a non-adversarial manner by combining the knowledge of clinical and financial procedures, criteria, records, etc. from the perspectives of both payor and provider.
HCFMA specializes in the collection of:
- Medicare
- Medicaid
- HMO/Commercial
- Workers Compensation
- No Fault
- Personal Injury
- Self Pay (through appropriately licensed affiliates in various states and regions)
- Trade Receivables
By utilizing HCFMA's collection services, clients are able to reduce expenses and increase cash flow today by unlocking a valuable, but often illiquid asset - their accounts receivable.
